Wednesday, April 15, 2009

Company His-TIRE-y, Retread

After acquiring the Evanston-based Duxler Tire in 1982, Glenn Moak began his journey toward today's success. Although the early road was bumpy, Glenn's perseverance has paid off for the many who have been along for the ride.

In the first year Glenn's business almost failed. "I didn't have a single dollar bill," he recalls. At one point he worked by himself when he couldn't afford to pay employees. On occasion he would open, wait for business, and close -- all without a single customer. When Glenn retells this story he adds that this period also broke him of his cigarette smoking habit. "I had to choose between baby formula or a fresh pack."

Glenn's healthy outlook and determination slowly began to pay off. He developed a reputation for high quality work at a fair price. He never took advantage of the people he was lucky enough to help. And from the beginning, Glenn knew that the only response to his increasing good fortune was to give back to the community that began giving its trust and business to him and Duxler. In 1985, Glenn became involved in the Evanston School District 65 "Adopt-a-School" program.

"Philanthropy is one of our cornerstone values," states Brain Moak, Glenn's son who today runs the business with his father. "As with everything I've learned from my father, I learned by example the importance of giving back." Today Duxler Complete Auto Care proudly supports school programs and community organizations in all the towns in which the company operates.

While the Evanston facility is still the cornerstone of the Moak family business, Duxler Complete Auto Care is equally proud of its four other North Shore locations. Glenn opened the Skokie facility in 2003, as Brian prepared to join the business. This effort was followed by the opening of the Wilmette location in 2006 and the Northbrook location in 2007. Last fall, Glenn and Brian opened their fifth location in North Wilmette, near the border with Kenilworth.

With these five facilities, Duxler Complete Auto Care has become one of the largest auto repair operations in Chicagoland. With a large staff of knowledgeable and friendly service advisors and technicians, providing quality service combined with name brand tires and parts, offered at competitive prices, it's no wonder Duxler Complete Auto Care is the North Shore's leader for vehicle maintenance and repair solutions.

No matter what you drive, an imort or domestic, passenger or commercial vehicle, car, truck, SUV, or van, Duxler Complete Auto Care has the manpower and the modern diagnostic tools to repair your vehicle right the first time. In fact, most repairs will be completed the same day.

Duxler also offers clean, comfortable waiting rooms stocked with current magazines, the daily newspaper, fresh brewed coffee, and ample sized children's play areas. Cant wait? No problem. Duxler Complete Auto Care offers a free in-town shuttle service to the train, your job, or your home while your vehicle is being serviced.

Duxler's comprehensive services include:

New Tire Replacement: Featuring Every Brand Warehoused
Wheel Alignment and Tire Rotation
Exhaust and Muffler Repair
Shock and Strut and Suspension Service
Brake System Repair
Engine Tune-Up
Glass and Window Replacement
Fuel Injection Diagnosis and Repair
Heating and Air-Conditioning Service
Cooling System Maintenance and Repair
Transmission Service
Batteries, Alternators, and Starters
Electrical Accessories
Headlights and Vehicle Bulbs
Oil Changes and Manufacturer's Mileage Inspections
Timing Belt Service
Drive Belt Replacement
Engine Coolant Flushing or Replacement
Engine Filters Service
Snow Tire Storage

To learn more about today's Duxler, please visit any one of our 5 locations on Chicago's North Shore or on the web at duxlertire.com. You can also stay in touch with me on Facebook by becoming a friend of Duxy Duxler or a fan of Duxler Complete Auto Care.

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