After acquiring the Evanston-based Duxler Tire in 1982, Glenn Moak began his journey toward today's success. Although the early road was bumpy, Glenn's perseverance has paid off for the many who have been along for the ride.
In the first year Glenn's business almost failed. "I didn't have a single dollar bill," he recalls. At one point he worked by himself when he couldn't afford to pay employees. On occasion he would open, wait for business, and close -- all without a single customer. When Glenn retells this story he adds that this period also broke him of his cigarette smoking habit. "I had to choose between baby formula or a fresh pack."
Glenn's healthy outlook and determination slowly began to pay off. He developed a reputation for high quality work at a fair price. He never took advantage of the people he was lucky enough to help. And from the beginning, Glenn knew that the only response to his increasing good fortune was to give back to the community that began giving its trust and business to him and Duxler. In 1985, Glenn became involved in the Evanston School District 65 "Adopt-a-School" program.
"Philanthropy is one of our cornerstone values," states Brain Moak, Glenn's son who today runs the business with his father. "As with everything I've learned from my father, I learned by example the importance of giving back." Today Duxler Complete Auto Care proudly supports school programs and community organizations in all the towns in which the company operates.
While the Evanston facility is still the cornerstone of the Moak family business, Duxler Complete Auto Care is equally proud of its four other North Shore locations. Glenn opened the Skokie facility in 2003, as Brian prepared to join the business. This effort was followed by the opening of the Wilmette location in 2006 and the Northbrook location in 2007. Last fall, Glenn and Brian opened their fifth location in North Wilmette, near the border with Kenilworth.
With these five facilities, Duxler Complete Auto Care has become one of the largest auto repair operations in Chicagoland. With a large staff of knowledgeable and friendly service advisors and technicians, providing quality service combined with name brand tires and parts, offered at competitive prices, it's no wonder Duxler Complete Auto Care is the North Shore's leader for vehicle maintenance and repair solutions.
No matter what you drive, an imort or domestic, passenger or commercial vehicle, car, truck, SUV, or van, Duxler Complete Auto Care has the manpower and the modern diagnostic tools to repair your vehicle right the first time. In fact, most repairs will be completed the same day.
Duxler also offers clean, comfortable waiting rooms stocked with current magazines, the daily newspaper, fresh brewed coffee, and ample sized children's play areas. Cant wait? No problem. Duxler Complete Auto Care offers a free in-town shuttle service to the train, your job, or your home while your vehicle is being serviced.
Duxler's comprehensive services include:
New Tire Replacement: Featuring Every Brand Warehoused
Wheel Alignment and Tire Rotation
Exhaust and Muffler Repair
Shock and Strut and Suspension Service
Brake System Repair
Engine Tune-Up
Glass and Window Replacement
Fuel Injection Diagnosis and Repair
Heating and Air-Conditioning Service
Cooling System Maintenance and Repair
Transmission Service
Batteries, Alternators, and Starters
Electrical Accessories
Headlights and Vehicle Bulbs
Oil Changes and Manufacturer's Mileage Inspections
Timing Belt Service
Drive Belt Replacement
Engine Coolant Flushing or Replacement
Engine Filters Service
Snow Tire Storage
To learn more about today's Duxler, please visit any one of our 5 locations on Chicago's North Shore or on the web at duxlertire.com. You can also stay in touch with me on Facebook by becoming a friend of Duxy Duxler or a fan of Duxler Complete Auto Care.
Wednesday, April 15, 2009
Thursday, April 2, 2009
Company His-TIRE-y
Today's Duxler Complete Auto Car enjoys a rich history dating back to its founding by Samual Duxler in the 1920s. Primarily a tire company in those early days, the Duxler family found that through honesty, fairness, and great service its business would thrive. From its first location in Chicago to multiple locations on the north side of the city and into the suburbs, Duxler developed a strong reputation as a leader in its field.
That strong tradition continued when Samual's son, Woody, took over the business. Among his many accomplishments included Woody's ability to maintain the strong ethical foundation built by his father -- "Take care of the customers as you'd like your own family taken care of." This focus on family and operating within a community became cornerstone values that remain in place today.
In 1979, and new to Chicagoland, Glenn Moak who developed his skills as a certified auto mechanic in New Jersey was looking for the right opportunity for building his career. He found what he was looking for at Duxler. Almost as important, Woody Duxler found a man who represented a perfect fit with his company's mission and values.
At the time Glenn joined the company, Duxler operated 5 locations. Glenn began as a mechanic at the facility in the suburb of Morton Grove. Glenn quickly become the shop's top producer and within one year was promoted to store manager. In 1982, and flirting with the idea of retirement, Woody began selling his facilities. Among the shops he planned to make available was the one in Evanston, which he felt was underperforming. Confident in his abilities and recognizing a tremendous opportunity, Glenn approached Woody about acquiring the shop.
On April 1, 1982, Glenn Moak began operations at his Duxler located at Chicago Avenue and Main Street in suburban Evanston.
Check back next week to read Company His-TIRE-y Retread and learn more about Duxler's history under the guidance of Glenn Moak. To learn more about today's Duxler, please visit any one of our 5 locations on Chicago's North Shore or on the web at duxlertire.com. You can also stay in touch with me on Facebook by becoming a friend of Duxy Duxler or a fan of Duxler Complete Auto Care.
That strong tradition continued when Samual's son, Woody, took over the business. Among his many accomplishments included Woody's ability to maintain the strong ethical foundation built by his father -- "Take care of the customers as you'd like your own family taken care of." This focus on family and operating within a community became cornerstone values that remain in place today.
In 1979, and new to Chicagoland, Glenn Moak who developed his skills as a certified auto mechanic in New Jersey was looking for the right opportunity for building his career. He found what he was looking for at Duxler. Almost as important, Woody Duxler found a man who represented a perfect fit with his company's mission and values.
At the time Glenn joined the company, Duxler operated 5 locations. Glenn began as a mechanic at the facility in the suburb of Morton Grove. Glenn quickly become the shop's top producer and within one year was promoted to store manager. In 1982, and flirting with the idea of retirement, Woody began selling his facilities. Among the shops he planned to make available was the one in Evanston, which he felt was underperforming. Confident in his abilities and recognizing a tremendous opportunity, Glenn approached Woody about acquiring the shop.
On April 1, 1982, Glenn Moak began operations at his Duxler located at Chicago Avenue and Main Street in suburban Evanston.
Check back next week to read Company His-TIRE-y Retread and learn more about Duxler's history under the guidance of Glenn Moak. To learn more about today's Duxler, please visit any one of our 5 locations on Chicago's North Shore or on the web at duxlertire.com. You can also stay in touch with me on Facebook by becoming a friend of Duxy Duxler or a fan of Duxler Complete Auto Care.
Wednesday, April 1, 2009
The Basics of the Basic Systems
Duxler Complete Auto Care is pleased to share the second part of our series on the basic components of your vehicle. This series is aimed at helping car care novices demystify how their vehicles work. We hope that through this education, consumers will feel knowledgeable about their cars and what we do with them.
Today we focus on the steering, suspension, and electrical systems.
In its most basic form, the steering system consists of the steering column, the steering gear, and the steering linkage. What about the steering wheel? The steering wheel is part of the steering column. When you turn your steering wheel, the steering gear transfers your turning of the wheel to the steering linkage, which actually moves the vehicle's wheels left and right. In most cars today, this type of steering gear is called a rack-and-pinion system. The ease with which we can turn our cars is possible by power steering, which uses hydraulic fluids pumped through the steering system to set the mechanical parts of the system in motion.
Given the number of potholes and bumps we face driving in Chicagoland, the ride we experience can be quite smooth. This comfort is created by the vehicle's suspension. Struts or shocks are attached to each wheel at one end and the car's body at the other. Constructed with heavy duty spring assemblies, the coils absorb the bumping and bouncing of each wheel and help hold the vehicle's body in place, thereby creating the comfortable ride we often take for granted.
To operate today's vehicles, computers and other electrical components are relied upon. As such, the electrical system is another major system of your car. The most basic function of this system is to start the engine. The four primary components of the electrical system include the primary on-board computer, battery, alternator, and starter motor. Putting your key in the ignition and turning the switch starts the computer and sends power from the battery to the starter. While the starter initiates the rotation of the engine, the computer signals the spark plugs to begin firing which, as we noted in last week's article, ignites the fuel vapors which moves the pistons enabling the engine to run. The alternator regenerates the power to the battery.
In our next part of this series we will start focusing on the preventative maintenance required to help you keep your car running well.
To learn more about Duxler, please visit any one of our 5 locations on Chicago's North Shore or on the web at duxlertire.com. You can also stay in touch with me on Facebook by becoming a friend of Duxy Duxler or a fan of Duxler Complete Auto Care.
Today we focus on the steering, suspension, and electrical systems.
In its most basic form, the steering system consists of the steering column, the steering gear, and the steering linkage. What about the steering wheel? The steering wheel is part of the steering column. When you turn your steering wheel, the steering gear transfers your turning of the wheel to the steering linkage, which actually moves the vehicle's wheels left and right. In most cars today, this type of steering gear is called a rack-and-pinion system. The ease with which we can turn our cars is possible by power steering, which uses hydraulic fluids pumped through the steering system to set the mechanical parts of the system in motion.
Given the number of potholes and bumps we face driving in Chicagoland, the ride we experience can be quite smooth. This comfort is created by the vehicle's suspension. Struts or shocks are attached to each wheel at one end and the car's body at the other. Constructed with heavy duty spring assemblies, the coils absorb the bumping and bouncing of each wheel and help hold the vehicle's body in place, thereby creating the comfortable ride we often take for granted.
To operate today's vehicles, computers and other electrical components are relied upon. As such, the electrical system is another major system of your car. The most basic function of this system is to start the engine. The four primary components of the electrical system include the primary on-board computer, battery, alternator, and starter motor. Putting your key in the ignition and turning the switch starts the computer and sends power from the battery to the starter. While the starter initiates the rotation of the engine, the computer signals the spark plugs to begin firing which, as we noted in last week's article, ignites the fuel vapors which moves the pistons enabling the engine to run. The alternator regenerates the power to the battery.
In our next part of this series we will start focusing on the preventative maintenance required to help you keep your car running well.
To learn more about Duxler, please visit any one of our 5 locations on Chicago's North Shore or on the web at duxlertire.com. You can also stay in touch with me on Facebook by becoming a friend of Duxy Duxler or a fan of Duxler Complete Auto Care.
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